Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to analyse, diagnose, and evaluate the development of new criteria, knowledge and procedures
communication skills to:
gain consensus on concepts and clarify responsibilities
negotiate with client, third-party suppliers and technical staff
present information
literacy skills to:
develop procedures
interpret technical specifications, standards documents and related documentation
update documentation
planning and organisational skills to:
determine responsibilities and contact points with third-party suppliers for support
determine specific tests in order to place load on the system, and determine expected results and performance impact
estimate project scope and objectives
technical skills to:
conduct tests
diagnose faults.
Required knowledge
automated test tools, with detailed knowledge of features and processes in some areas
organisational requirements relating to stress and load testing
program design and performance
system or application requirements and performance
testing techniques, with detailed knowledge of features and processes in some areas.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
System may include: | application service provider (ASP) applications databases gateways internet service provider (ISP) operating system servers. |
Client may include: | external organisation individual internal department internal employee. |
Appropriate person may include: | authorised business representative client supervisor. |
Component may include: | databases networks servers software integration. |
Project plan may include: | parties and their responsibilities planning and preparation that begins in the design phase, and runs concurrently with design, code and implementation project budget project objectives project scope schedule. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist